ACH Origination NACHA Operating Rules
You must obtain your customer/employee’s written authorization for entries.
Authorization forms must be kept for 2 years after termination or revocation in a safe, secure and fireproof location and then destroyed by shredding.
If you choose to initiate pre-notifications, you are required to wait a minimum of 3 banking days before transmitting the first live dollar entry.
Entries returned Authorization Revoked by Customer, Payment Stopped or Customer Advises not Authorized cannot be reinitiated unless a new authorization from the customer has been obtained.
Entries returned for Insufficient Funds or Uncollected Funds cannot be reinitiated in excess of 3 attempts.
All reinitiated entries must be identified with ‘RETRY PYMT’ in the Company Entry Description field and contain original entry information found in the Company Name, Company Identification and Amount fields.
Upon receipt of Notifications of Changes, requested changes must be made prior to initiation of the next entry to the customer’s account.
If a preauthorized debit transfer varies from a previous transfer relating to the same authorization or from a fixed preauthorized amount, the Originator must send the Receiver written notification of the amount and scheduled date of the transfer at least 10 calendar days before the scheduled transfer date.
Reversing files must be transmitted to City Bank & Trust Co. within 5 banking days following the Settlement Date of the erroneous file. All Reversing Files must be identified with ‘REVERSAL’ in the Company Entry Description field.
Files should be delivered to City Bank & Trust Co. by 12:00 noon and no later that 4:00 p.m. Central Standard Time two business days prior to the effective entry date. (Does not apply to Same Day ACH files.)
You must use business days as the effective dates of the file. Non processing days will be Federal Holidays observed and week-end days.
You are responsible to establish and maintain the procedures to safeguard against unauthorized transmissions. You agree to take reasonable steps to maintain the confidentiality of the security procedures, passwords, tokens and related instructions provided by City Bank & Trust Co. You also agree to utilize your Sr. Administrator access to make any changes in authorized employees or to notify City Bank & Trust Co. immediately of any changes in authorized employees if your Sr. Administrator is unable to make the necessary changes.
For additional rules, a full copy of the NACHA Operating Rules is available at City Bank & Trust Co.